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Criterion
Paper illustration for DACI
Decision Making
DACI
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Process Mapping method illustration showing its working structure
Operations
Process Mapping
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.With a confusing workflow that has many handoffs, the method makes the actual process visible. It shows where work is passed on, delayed, or duplicated, so improvement targets the right spots.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
LowLowMediumMedium
Timedifferent
30-60 min30-120 min1-3 h90-180 min
Participantsdifferent
2-102-63-104-12
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
DACI Matrix, Decision Owner, Decision LogObservation Notes, Improvement IdeasProcess Map, Handoff List, Improvement BacklogDecision Rights Matrix, Agreement
Tagsno overlap
DecisionRolesGovernanceAlignment
LeanObservationProcessOperations
ProcessOperationsImprovement
DecisionGovernanceAlignmentResponsibility
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