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Criterion
Paper illustration for DACI
Decision Making
DACI
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration for RAPID
Decision Making
RAPID
Purposedifferent
In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.In complex management decisions, clarity is often missing about who recommends, who agrees, and who makes the decision. RAPID creates this assignment and stabilizes decisions across several levels.
Complexitydifferent
LowLowLowMedium
Timedifferent
30-60 min30–60 min30–60 min per interview45-90 min
Participantsdifferent
2-104-81 participant per interview3-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
DACI Matrix, Decision Owner, Decision LogEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryRAPID Role Map, Recommendation, Decision Log
Tagsno overlap
DecisionRolesGovernanceAlignment
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
DecisionRolesGovernance
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