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Criterion
Paper illustration for DACI
Decision Making
DACI
Empathy Mapping
UX Research
Empathy Mapping
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of Decision Rights Mapping with its method-specific working model.
Decision Making
Decision Rights Mapping
Purposedifferent
In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated.When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.In organizations with many stakeholders, it often blurs who actually decides and who is merely consulted. It separates options, evaluation criteria, and open risks. The result is captured as a Decision Rights matrix and an agreement.
Complexitydifferent
LowLowLowMedium
Timedifferent
30-60 min30–60 min30–60 min per interview90-180 min
Participantsdifferent
2-104-81 participant per interview4-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
DACI Matrix, Decision Owner, Decision LogEmpathy Map, Assumptions List, Research GapsInterview Notes, Themes, Insight SummaryDecision Rights Matrix, Agreement
Tagsno overlap
DecisionRolesGovernanceAlignment
SynthesisQualitativeWorkshop
QualitativeResearchCustomerDiscovery
DecisionGovernanceAlignmentResponsibility
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