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Criterion
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Paper illustration of two people facing each other, speech bubbles and an open interview notebook.
UX Research
User Interviews
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Paper illustration of an assumption matrix with prioritized test cards
Decision Making
Assumption Surfacing
Purposedifferent
When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.When teams derive needs only from assumptions and real motives are missing, user interviews give direct access to behavior and meaning. Conversations from the target group's everyday life make patterns, tensions, and open questions solidly visible.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.Plans often contain assumptions that were never openly stated and remain dangerous precisely because of that. Assumption Surfacing makes these silent premises visible and prioritizes which of them carry the initiative or could sink it.
Complexitydifferent
MediumLowMediumLow
Timedifferent
60-180 min30–60 min per interview1-2 h45-90 min
Participantsdifferent
4-201 participant per interview1-82-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Cynefin Map, Domain-specific Actions, Sensemaking NotesInterview Notes, Themes, Insight SummaryConcept Map, Relationship Labels, Knowledge GapsAssumption List, Critical Assumptions, Learning Plan
Tagsno overlap
ComplexitySensemakingDecision
QualitativeResearchCustomerDiscovery
KnowledgeConceptsMappingSensemaking
AssumptionsRiskDecisionDiscovery
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