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Criterion
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Incident Command workspace showing the question, observations, and next decision.
DevOps
Incident Command
Blameless Postmortem workspace showing the question, observations, and next decision.
DevOps
Blameless Postmortem
Paper illustration for Argument Mapping
Decision Making
Argument Mapping
Purposedifferent
When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.During an acute incident with several people involved, the method creates a clear leadership and communication structure. It reduces chaos when fast coordination and clean situational awareness are both needed at once.After an incident with damage or a near miss, the method creates a sober field for learning without assigning blame. It directs attention to the course of events, conditions, and effective countermeasures.When statements, evidence, and counterarguments get mixed up, a debate quickly loses its structure. Argument Mapping breaks a thesis down into its reasoning and makes visible what it really rests on.
Complexitysame
MediumMediumMediumMedium
Timedifferent
60-180 minAs needed30-90 min1-3 h
Participantsdifferent
4-204-153-121-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Cynefin Map, Domain-specific Actions, Sensemaking NotesIncident Log, Action Tracker, Stakeholder UpdatesPostmortem Doc, Action Items, TimelineArgument Map, Evidence Gaps, Decision Rationale
Tagsno overlap
ComplexitySensemakingDecision
IncidentOperationsReliability
Site Reliability EngineeringIncidentLearningReliability
SensemakingDecisionRationale
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