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Criterion
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
60-180 min30-120 min1-2 h45-90 min
Participantsdifferent
4-202-61-82-5
Formatdifferent
WorkshopWorkshopWorkshop + asyncWorkshop + async
Outputdifferent
Cynefin Map, Domain-specific Actions, Sensemaking NotesObservation Notes, Improvement IdeasConcept Map, Relationship Labels, Knowledge GapsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
ComplexitySensemakingDecision
LeanObservationProcessOperations
KnowledgeConceptsMappingSensemaking
LeanProblem solvingCoachingOperations
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