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| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Product Discovery User Story Mapping | ![]() Product Discovery Fake Door Test | ![]() Product Discovery Concierge MVP |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When user goals and delivery scope could drift apart, it orders the journey from goal to slice. It makes visible where an MVP can genuinely be cut. | When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. |
Complexitysame | Medium | Medium | Medium | Medium |
Timedifferent | 1-3 h | 2-4 h | 1-5 Tage | 1-4 Wochen |
Participantsdifferent | 3-10 | 4-10 | Nutzertraffic | 3-10 Kunden |
Formatdifferent | Workshop | Workshop | Async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Story Map, Release Slices, Backlog Candidates | Click Data, Interest Signal, Learning Decision | Concierge Learnings, Service Blueprint, MVP Risks |
Tagsno overlap | JourneyCustomerService designCanvas | BacklogJourneyPlanningMVP | ValidationExperimentsDemandDiscovery | MVPValidationServiceDiscovery |



