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| Criterion |  UX Design Customer Journey Canvas |  Facilitation Team Charter |  Architecture Architecture Communication Canvas |  Team Design Team API |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When a team is starting fresh or working past each other, Team Charter clarifies the shared working basis. It visibly sets out how collaboration, decision paths, and mutual conduct should work day to day. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. | When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-3 h | 2-4 h | 60-120 min | Half day initial, dann laufend |
Participantsdifferent | 3-10 | 3-12 | 2-8 | Ein Team plus Stakeholder |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Team Charter, Working Norms, Role Notes | Communication Canvas, Stakeholder Messages, Architecture Communication Plan | Team API Document |
Tagsno overlap | JourneyCustomerService designCanvas | TeamAlignmentCollaboration | ArchitectureCommunicationStakeholdersCanvas | TeamAlignmentCommunicationService |