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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration of Team API with its method-specific working model.
Team Design
Team API
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Architecture Inception Canvas method illustration showing its working structure
Architecture
Architecture Inception Canvas
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When expectations between teams stay fuzzy, it describes how a team can be reached, used, and held accountable. It clarifies responsibility, interaction, and load between teams. The result is captured as a Team API document.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 hHalf day initial, dann laufend1-2 Tage1-2 h
Participantsdifferent
3-10Ein Team plus Stakeholder1-43-8
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesTeam API DocumentArchitecture Document, Context View, Runtime View, Deployment ViewInception Canvas, Risks, Goal List, Open Questions
Tagsno overlap
JourneyCustomerService designCanvas
TeamAlignmentCommunicationService
ArchitectureDocumentationCommunication
AlignmentArchitectureCanvas
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