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Selected:Customer Journey CanvasStakeholder MappingPower Interest GridArchitecture Communication Canvas
| Criterion |  UX Design Customer Journey Canvas |  Facilitation Stakeholder Mapping |  Facilitation Power Interest Grid |  Architecture Architecture Communication Canvas |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. |
Complexitydifferent | Medium | Low | Low | Medium |
Timedifferent | 1-3 h | 60–90 min | 30-60 min | 60-120 min |
Participantsdifferent | 3-10 | 2-8 | 2-8 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Stakeholder Map, Engagement Plan, Risk Notes | Power Interest Grid, Strategy per Stakeholder | Communication Canvas, Stakeholder Messages, Architecture Communication Plan |
Tagsno overlap | JourneyCustomerService designCanvas | StakeholdersAlignmentFacilitationChange | StakeholdersFacilitationAlignmentPlanning | ArchitectureCommunicationStakeholdersCanvas |