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Selected:Customer Journey CanvasStakeholder MappingArchitecture Communication CanvasPower Interest Grid
| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Facilitation Stakeholder Mapping | ![]() Architecture Architecture Communication Canvas | ![]() Facilitation Power Interest Grid |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. | When many stakeholders compete for attention at once, the Power Interest Grid sorts them by influence and stake. It turns individual contributions into a visible selection. The result is captured as a Power Interest Grid and a stakeholder-specific strategy. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 1-3 h | 60–90 min | 60-120 min | 30-60 min |
Participantsdifferent | 3-10 | 2-8 | 2-8 | 2-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Stakeholder Map, Engagement Plan, Risk Notes | Communication Canvas, Stakeholder Messages, Architecture Communication Plan | Power Interest Grid, Strategy per Stakeholder |
Tagsno overlap | JourneyCustomerService designCanvas | StakeholdersAlignmentFacilitationChange | ArchitectureCommunicationStakeholdersCanvas | StakeholdersFacilitationAlignmentPlanning |



