View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Design Customer Journey Canvas |  Product Discovery Smoke Test |  UX Research Customer Journey Mapping |  Product Discovery Fake Door Test |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. | When demand is still unclear, it measures interest in a feature before it is built. It separates real behavior from polite agreement and deliberately keeps build effort small. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 1-3 h | 1-5 Tage | 2-4 h | 1-5 Tage |
Participantsdifferent | 3-10 | Nutzertraffic | 4-10 | Nutzertraffic |
Formatdifferent | Workshop | Async | Workshop | Async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Interest Metrics, Conversion Signal, Learning Note | Journey Map, Pain-point List, Opportunity Backlog | Click Data, Interest Signal, Learning Decision |
Tagsno overlap | JourneyCustomerService designCanvas | ValidationExperimentsDemandGrowth | JourneyServiceService design | ValidationExperimentsDemandDiscovery |