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Selected:Customer Journey CanvasROAM BoardArchitecture Inception CanvasATAM (Architecture Tradeoff Analysis Method)
| Criterion | ![]() UX Design Customer Journey Canvas | ![]() Agile ROAM Board | ![]() Architecture Architecture Inception Canvas | ![]() Architecture ATAM (Architecture Tradeoff Analysis Method) |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. | ATAM helps teams weigh architecture decisions when quality goals compete. The team considers business goals, stakeholder expectations, and technical decisions together. The evaluation shows which risks need further investigation. |
Complexitydifferent | Medium | Low | Low | High |
Timedifferent | 1-3 h | 20-40 min initial, dann laufend | 1-2 h | Several meetings plus preparation and analysis; total effort depends on scope |
Participantsdifferent | 3-10 | 3-15 | 3-8 | Evaluation team, architects, and relevant stakeholders |
Formatdifferent | Workshop | Workshop + async | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | ROAM Board, Owner List | Inception Canvas, Risks, Goal List, Open Questions | Prioritized quality scenarios in a utility tree, Architecture risks with reasoning and assumptions, Sensitivity and trade-off points, Findings report with open investigations |
Tagsno overlap | JourneyCustomerService designCanvas | RiskAgileTrackingAlignment | AlignmentArchitectureCanvas | ArchitectureQualityRiskTradeoffsStakeholders |



