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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
Paper illustration for Planning Poker.
Agile
Planning Poker
Paper illustration for Ideal Days.
Agile
Ideal Days
Paper illustration for Bucket System.
Agile
Bucket System
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.When estimates within the team diverge too much, it puts differing expectations on a common test bench. It separates rough complexity from unspoken assumptions.When effort needs to be thought of as real working time, it offers a simple common denominator for comparison. It sorts work by value, risk, and delivery ability. The result is captured as Ideal Day Estimates, Assumption Notes, and Capacity Caveats.When a large batch of work needs a fast, rough estimate, it sorts items into predefined size buckets. It sorts work by value, risk, and delivery ability. The result is captured as a Bucketed Backlog, Relative Estimates, and Split Candidates.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 h2-5 min je Item15-60 min30-90 min
Participantsdifferent
3-103-92-93-12
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesRelative Estimates, Assumption Notes, Split CandidatesIdeal Day Estimates, Assumption Notes, Capacity CaveatsBucketed Backlog, Relative Estimates, Split Candidates
Tagsno overlap
JourneyCustomerService designCanvas
EstimationAgileRelative sizingTeam
EstimationEffortAgile
EstimationBacklogRelative sizing
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