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Selected:Customer Journey CanvasJobs to Be DoneArchitecture Communication CanvasArchitecture Inception Canvas
| Criterion |  UX Design Customer Journey Canvas |  Product Discovery Jobs to Be Done |  Architecture Architecture Communication Canvas |  Architecture Architecture Inception Canvas |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When switching motives and progress are unclear, it reconstructs the situation from real customer circumstances. It shows why a switch happens and what kind of progress is being sought. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. | The Architecture Inception Canvas bundles the first architecture questions into a compact decision picture. It fits when an initiative is still in motion but still needs clear guardrails. |
Complexitydifferent | Medium | Medium | Medium | Low |
Timedifferent | 1-3 h | 1-3 Wochen | 60-120 min | 1-2 h |
Participantsdifferent | 3-10 | 5-12 Interviews | 2-8 | 3-8 |
Formatdifferent | Workshop | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Job Stories, Outcome Statements, Opportunity List | Communication Canvas, Stakeholder Messages, Architecture Communication Plan | Inception Canvas, Risks, Goal List, Open Questions |
Tagsno overlap | JourneyCustomerService designCanvas | CustomerOutcomesNeeds | ArchitectureCommunicationStakeholdersCanvas | AlignmentArchitectureCanvas |