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| Criterion |  UX Design Customer Journey Canvas |  Domain Modeling Context Map |  Decision Making Delphi Method |  Domain Modeling Domain Context Map |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries. | When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together. | When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole. |
Complexitydifferent | Medium | Medium | High | Medium |
Timedifferent | 1-3 h | 1-3 h | 1-4 Wochen | 1-3 h |
Participantsdifferent | 3-10 | 2-8 | 6-30 Experten | 3-10 |
Formatdifferent | Workshop | Workshop + async | Async | Workshop |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Context Map, Integration Patterns, Boundary Notes | Expert Forecast, Consensus Range, Assumption Notes | Domain Context Map, Boundary Notes, Ownership Map |
Tagsno overlap | JourneyCustomerService designCanvas | Domain-Driven DesignBoundariesStrategy | ForecastingExpertsDecisionStrategy | Domain-Driven DesignContextBoundaries |