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Selected:Customer Journey CanvasArchitecture Communication CanvasArchitecture Decision RecordViews and Beyond
| Criterion |  UX Design Customer Journey Canvas |  Architecture Architecture Communication Canvas |  Architecture Architecture Decision Record |  Architecture Views and Beyond |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design. | An ADR permanently records an architecture decision with context, trade-offs, and consequence. It creates continuity for later changes because the decision path stays traceable. | Views and Beyond organizes architecture into several views so no single diagram has to do everything at once. This makes it possible to choose the representation that fits the stakeholder's question. |
Complexitydifferent | Medium | Medium | Low | Medium |
Timedifferent | 1-3 h | 60-120 min | 15-45 min | 1-3 Tage |
Participantsdifferent | 3-10 | 2-8 | 1-3 | 1-4 |
Formatdifferent | Workshop | Workshop + async | Async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Communication Canvas, Stakeholder Messages, Architecture Communication Plan | ADR File, Decision Log, Rationale | Architecture Views, Cross-view Notes, Rationale |
Tagsno overlap | JourneyCustomerService designCanvas | ArchitectureCommunicationStakeholdersCanvas | ArchitectureRationaleDocumentationGovernance | DocumentationStakeholdersArchitecture |