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Criterion
A paper-based illustration representing Customer Journey Canvas with its core stages and visible working result.
UX Design
Customer Journey Canvas
A paper-based illustration representing arc42 with its core stages and visible working result.
Architecture
arc42
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Paper illustration of Product Vision Board with its method-specific working model.
Product Strategy
Product Vision Board
Purposedifferent
When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear.arc42 structures architecture knowledge so teams can document system, decisions, and risks consistently. The template builds a living understanding of the architecture instead of scattered notes.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.When a product needs a shared direction, it connects target audience, benefit, and business picture in a clear vision. It makes the envisioned future legible for the team.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 h1-2 Tage1-2 h1-2 h
Participantsdifferent
3-101-44-122-8
Formatdifferent
WorkshopWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Customer Journey Canvas, Pain Points, Experience OpportunitiesArchitecture Document, Context View, Runtime View, Deployment ViewAlignment Map, Open Issues, Decision QuestionsProduct Vision Board, Vision Statement, Assumptions and Validation Questions
Tagsno overlap
JourneyCustomerService designCanvas
ArchitectureDocumentationCommunication
AlignmentStakeholdersStrategyFacilitation
VisionCanvasStrategyAlignment
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