View methods side by side.
Choose up to four methods. Add them using the search and share the comparison by copying its link.
| Criterion |  UX Design Customer Journey Canvas |  Agile Affinity Estimation |  UX Design Service Blueprinting |  Agile Planning Poker |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When many tasks need to be classified quickly, it sorts them by perceived effort and similarity. It reduces the effort of fine-grained estimation for large volumes. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When estimates within the team diverge too much, it puts differing expectations on a common test bench. It separates rough complexity from unspoken assumptions. |
Complexitydifferent | Medium | Medium | High | Low |
Timedifferent | 1-3 h | 30-90 min | 0.5-2 Tage | 2-5 min je Item |
Participantsdifferent | 3-10 | 3-12 | 6-12 | 3-9 |
Formatdifferent | Workshop | Workshop | Workshop | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Affinity Size Map, Grouped Estimates, Unclear Items | Service Blueprint, Fail Points, Ownership Map | Relative Estimates, Assumption Notes, Split Candidates |
Tagsno overlap | JourneyCustomerService designCanvas | EstimationBacklogRelative sizing | Service designOperationsJourneyBlueprint | EstimationAgileRelative sizingTeam |