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| Criterion |  UX Design Customer Journey Canvas |  Growth A/B Testing |  Product Discovery Concierge MVP |  Product Discovery Learning Card |
|---|---|---|---|---|
Purposedifferent | When a journey needs to be understood across several phases, it arranges experience, touchpoints, and opportunities into one picture. It makes gaps and friction along the user path clear. | When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects. | When an idea can first fail or grow through genuine hands-on support, it relies on manual work instead of automation. It shows whether user value holds up even under manual execution. | The Learning Card connects traceable test results to a reasoned next action while keeping the limits of the insight visible. |
Complexitydifferent | Medium | High | Medium | Low |
Timedifferent | 1-3 h | 1-4 Wochen | 1-4 Wochen | 25-40 min |
Participantsdifferent | 3-10 | 1-6 | 3-10 Kunden | 1-5 |
Formatdifferent | Workshop | Async | Workshop + async | Workshop + async |
Outputdifferent | Customer Journey Canvas, Pain Points, Experience Opportunities | Experiment results, Decision log, Learning summary | Concierge Learnings, Service Blueprint, MVP Risks | Learning Card with evidence and next action |
Tagsno overlap | JourneyCustomerService designCanvas | ExperimentsGrowthAnalyticsValidation | MVPValidationServiceDiscovery | ExperimentsValidationDiscoveryLearning |