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| Criterion |  Innovation Crazy 8s |  UX Design Service Blueprinting |  Innovation Rapid Ideation |  UX Research Customer Journey Mapping |
|---|---|---|---|---|
Purposedifferent | With only a few minutes available and a still-fuzzy solution search, the method forces a wide range of variants. It produces fast sketches before the first idea can settle in, making different directions directly comparable and open to further development. | When a service experience is spread across several touchpoints, it brings frontstage and backstage together. It shows where user contact and internal responsibility must fit. | When a decision needs to be prepared quickly, the method generates many solution-close variants in a short time. It deliberately relies on pace to undercut self-censorship and perfectionism. This quickly produces a usable field for prioritization and further work. | When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately. |
Complexitydifferent | Low | High | Low | Medium |
Timedifferent | 8-15 min | 0.5-2 Tage | 5-20 min | 2-4 h |
Participantsdifferent | 1-10 | 6-12 | 1-20 | 4-10 |
Formatdifferent | Workshop | Workshop | Workshop + async | Workshop |
Outputdifferent | Sketch Set, Idea Shortlist, Direction Options | Service Blueprint, Fail Points, Ownership Map | Ideenpool, Roh-Shortlist, Cluster | Journey Map, Pain-point List, Opportunity Backlog |
Tagsno overlap | BrainstormingSketchingSpeedDivergenceDesign sprint | Service designOperationsJourneyBlueprint | BrainstormingIdeationDivergenceSpeed | JourneyServiceService design |