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Criterion
Paper illustration of an eight-panel idea sheet with varied sketches beside a timer set to eight minutes.
Innovation
Crazy 8s
Paper illustration of a journey map with four connected phases, several experience lanes and a point marked for closer investigation.
UX Research
Customer Journey Mapping
Paper illustration of the Lotus Blossom working structure.
Innovation
Lotus Blossom
Paper illustration of Design Charrette with its method-specific working model.
Innovation
Design Charrette
Purposedifferent
With only a few minutes available and a still-fuzzy solution search, the method forces a wide range of variants. It produces fast sketches before the first idea can settle in, making different directions directly comparable and open to further development.When a user journey falls apart across many touchpoints, customer journey mapping makes the experience visible as a coherent arc. Phases, emotions, and breaks become legible enough to prioritize critical moments deliberately.When a central question feels too large, the method breaks it into neighboring topic fields with their own depth of ideation. It holds structure and openness at the same time, so adjacent perspectives don't get lost. This grows an idea space out of a core problem.In a tightly timed design process with many participants, the method pools several lines of thinking in a short time. It brings parallel design energy without letting the discussion tip into endless coordination. This quickly produces solid directions for architecture or space.
Complexitydifferent
LowMediumLowMedium
Timedifferent
8-15 min2-4 h45-90 minHalber Tag bis mehrere Tage
Participantsdifferent
1-104-103-1010-50
Formatsame
WorkshopWorkshopWorkshopWorkshop
Outputdifferent
Sketch Set, Idea Shortlist, Direction OptionsJourney Map, Pain-point List, Opportunity BacklogLotus Diagram, Idea Themes, ShortlistSketches and Concepts, Consolidated Solution Sketch, Prioritized Direction
Tagsno overlap
BrainstormingSketchingSpeedDivergenceDesign sprint
JourneyServiceService design
BrainstormingIdeationCreativityDivergenceWorkshop
BrainstormingWorkshopCollaborationIdeation
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