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Criterion
Paper illustration of an eight-panel idea sheet with varied sketches beside a timer set to eight minutes.
Innovation
Crazy 8s
Paper illustration for Hypothesis-Driven Troubleshooting.
Engineering
Hypothesis-Driven Troubleshooting
Paper illustration for Fault Isolation.
Engineering
Fault Isolation
A 5 Whys working surface connects an observable problem with evidenced causes, marked uncertainty and concrete countermeasures with ownership.
Operations
5 Whys
Purposedifferent
With only a few minutes available and a still-fuzzy solution search, the method forces a wide range of variants. It produces fast sketches before the first idea can settle in, making different directions directly comparable and open to further development.When systems fail unexpectedly, spontaneous attempts often produce more noise than insight. Hypothesis-driven Troubleshooting translates symptoms into testable assumptions and makes troubleshooting learnable.In technical failures, the visible symptom often gets mixed up with the actual cause. Fault Isolation narrows the fault space and progressively reduces which part of the system is truly affected.For a single, hard-to-explain deviation, the method exposes the causal chain behind the visible symptom. It keeps the cause open until a controllable condition emerges instead of a mere description.
Complexitydifferent
LowMediumMediumLow
Timedifferent
8-15 min30-240 min30-180 min15-30 min
Participantsdifferent
1-101-61-62-6
Formatdifferent
WorkshopWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Sketch Set, Idea Shortlist, Direction OptionsHypothesis Log, Test Plan, Evidence Notes, Diagnosis SummaryFault Isolation Map, Test Log, Excluded Hypotheses, Narrowed Fault AreaRoot cause notes, Countermeasures
Tagsno overlap
BrainstormingSketchingSpeedDivergenceDesign sprint
TroubleshootingProblem solvingDiagnosis
TroubleshootingDiagnosisEngineering
Root causeIncidentLeanProblem solving
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