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| Criterion | ![]() Product Strategy Counter Metrics | ![]() UX Research HEART Framework | ![]() UX Research Empathy Mapping |
|---|---|---|---|
Purposedifferent | When a headline metric could mask side effects, it adds guardrail signals against unwanted outcomes. It connects customer value, product logic, and decision priorities. The result is captured as a counter-metric list and guardrail definitions. | Helps clarify observations, needs, and patterns in concrete terms. It groups observations into patterns, questions, and decisions. The result is captured as a HEART-GSM table and dashboard. | When a lot is assumed about a target group but little is seen jointly, empathy mapping makes knowledge and gaps directly comparable. The picture also shows which assumptions hold up and where evidence is missing. |
Complexitydifferent | Low | Medium | Low |
Timedifferent | 30-60 min | 120 min initial, dann laufend | 30–60 min |
Participantsdifferent | 2-6 | 3-6 | 4-8 |
Formatdifferent | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Counter Metric List, Guardrail Definitions | HEART-GSM Table, Dashboard | Empathy Map, Assumptions List, Research Gaps |
Tagsno overlap | MetricsMeasurementStrategyExperiments | MetricsUX researchMeasurementSatisfaction | SynthesisQualitativeWorkshop |
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