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Criterion
Paper illustration of Cost of Delay with its method-specific working model.
Delivery
Cost of Delay
Gemba Walk workspace showing the question, observations, and next decision.
Operations
Gemba Walk
Paper illustration for Standard Work Analysis.
Operations
Standard Work Analysis
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Purposedifferent
Helps clarify scope, order, and delivery flow in concrete terms. It makes work, constraints, and sequence manageable. The result is captured as a Cost of Delay table and prioritization sequence.When there is uncertainty about the real course of a process, the method brings observation to the place where work happens. It combines perception, follow-up questions, and process knowledge so decisions rest on actual workflows instead of assumptions.When the same task is done differently depending on the person, the method exposes the reliable core. It creates comparability without unnecessarily choking off needed latitude.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.
Complexitydifferent
HighLowMediumMedium
Timedifferent
90-180 min30-120 min1-3 h45-90 min
Participantsdifferent
3-82-62-62-5
Formatdifferent
WorkshopWorkshopWorkshopWorkshop + async
Outputdifferent
CoD Table, Prioritization SequenceObservation Notes, Improvement IdeasStandard Work Sheet, Deviation List, Improved Standard, Training NeedsA3 Report, Action Plan, Root Cause Analysis
Tagsno overlap
PrioritizationDeliveryEconomicsDecision
LeanObservationProcessOperations
LeanProcessQuality
LeanProblem solvingCoachingOperations
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