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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of VRIO Framework with its method-specific working model.
Business Strategy
VRIO Framework
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Paper illustration for Diary Study.
UX Research
Diary Study
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.The VRIO Framework rates resources and capabilities on whether they are Valuable, Rare, Inimitable, and Organized. It compares strengths, risks, market logic, and courses of action. The result is captured as a VRIO table and strategic actions.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.
Complexitysame
MediumMediumMediumMedium
Timedifferent
1-3 Wochen90-180 min45-90 min1-4 Wochen
Participantsdifferent
4-12 Beobachtungen3-63-85-20
Formatdifferent
Workshop + asyncWorkshopWorkshopAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsVRIO Table, Strategic ActionsImpact Map, Outcome Hypotheses, Delivery OptionsDiary Entries, Longitudinal Patterns, Experience Timeline
Tagsno overlap
UX researchObservationContext
StrategyDiagnosisBusiness modelCapability
OutcomesStrategyBehaviorPlanning
UX researchTrackingBehavior
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