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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of a branching category tree with a highlighted search path and possible dead ends.
UX Research
Tree Testing
A paper-based illustration representing Context Canvas with its core stages and visible working result.
Product Discovery
Context Canvas
Architecture Communication Canvas method illustration showing its working structure
Architecture
Architecture Communication Canvas
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a navigation exists but search paths still fail, tree testing checks findability without visual distraction. The method shows whether labels, levels, and paths really lead to the intended destination.When an environment of users, systems, and constraints is hard to grasp, it puts the context compactly on the table. It creates a clear reading of influence, boundary, and dependency.The Architecture Communication Canvas plans architecture communication so the right people receive the right message. The method turns technical complexity into deliberate communication design.
Complexitydifferent
MediumMediumLowMedium
Timedifferent
1-3 Wochen1-2 Tage45-90 min60-120 min
Participantsdifferent
4-12 BeobachtungenBased on research question3-102-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsFindability Metrics, Path Analysis, Revised IAContext canvas, Open questions, Shared context notesCommunication Canvas, Stakeholder Messages, Architecture Communication Plan
Tagsno overlap
UX researchObservationContext
Information architectureNavigationFindability
ContextFramingRequirementsCanvas
ArchitectureCommunicationStakeholdersCanvas
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