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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Time Blocking
Operations
Time Blocking
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration of GIST Planning with its method-specific working model.
Product Strategy
GIST Planning
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.GIST Planning helps clarify target groups, value, goals, and priorities. It links customer value, product logic, and decision priorities, and captures the result as goals, an idea bank, and a step-project list.
Complexitydifferent
MediumLowLowMedium
Timedifferent
1-3 Wochen15-30 min Planung, laufend1 h bis mehrere WochenWochen bis Monate je Goal
Participantsdifferent
4-12 Beobachtungen11-83-10
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBlocked Calendar, Capacity View, Focus PlanPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeGoals, Idea bank, Step-project list, Tasks, Learning reports
Tagsno overlap
UX researchObservationContext
PlanningTime managementFocus
Continuous improvementLeanExperiments
RoadmapOutcomesPlanningExperiments
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