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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Time Blocking
Operations
Time Blocking
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumLowLowLow
Timedifferent
1-3 Wochen15-30 min Planung, laufend1 h bis mehrere Wochen10-20 min daily
Participantsdifferent
4-12 Beobachtungen11-81
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBlocked Calendar, Capacity View, Focus PlanPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeDaily Plan, Time Estimates, Review Notes
Tagsno overlap
UX researchObservationContext
PlanningTime managementFocus
Continuous improvementLeanExperiments
PlanningTime managementProductivityOperations
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