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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Time Blocking
Operations
Time Blocking
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen15-30 min Planung, laufend0.5-5 Tage1 h bis mehrere Wochen
Participantsdifferent
4-12 Beobachtungen14-101-8
Formatdifferent
Workshop + asyncAsyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBlocked Calendar, Capacity View, Focus PlanKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdatePDCA Log, Experiment Plan, Learning Outcome, Standard Change
Tagsno overlap
UX researchObservationContext
PlanningTime managementFocus
LeanContinuous improvementOperations
Continuous improvementLeanExperiments
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