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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Time Blocking
Operations
Time Blocking
Paper illustration for Kaizen Event.
Operations
Kaizen Event
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.For a tightly scoped process segment with noticeable waste, the method bundles shared energy for change. It suits situations that call for fast learning loops and visible adjustments.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen15-30 min Planung, laufend0.5-5 Tage10-20 min daily
Participantsdifferent
4-12 Beobachtungen14-101
Formatdifferent
Workshop + asyncAsyncWorkshopAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBlocked Calendar, Capacity View, Focus PlanKaizen Charter, Waste List, Improvement Experiments, Standard Work UpdateDaily Plan, Time Estimates, Review Notes
Tagsno overlap
UX researchObservationContext
PlanningTime managementFocus
LeanContinuous improvementOperations
PlanningTime managementProductivityOperations
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