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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Time Blocking
Operations
Time Blocking
A3 Problem-Solving workspace showing the question, observations, and next decision.
Operations
A3 Problem Solving
Paper illustration for ALPEN Method
Operations
ALPEN Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.With a calendar that grows on request, the method makes available time explicit again. It combines appointments, focus work, and buffer into a more realistic day structure.For a complex deviation with several people involved, the method bundles problem, analysis, and decision onto one page. It creates a shared working space where causes, countermeasures, and follow-up fit together.With an overloaded day full of too many tasks, a realistic picture of the day emerges. The method connects estimating, deciding, and buffer thinking so planning fits available energy and time.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen15-30 min Planung, laufend45-90 min10-20 min daily
Participantsdifferent
4-12 Beobachtungen12-51
Formatdifferent
Workshop + asyncAsyncWorkshop + asyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsBlocked Calendar, Capacity View, Focus PlanA3 Report, Action Plan, Root Cause AnalysisDaily Plan, Time Estimates, Review Notes
Tagsno overlap
UX researchObservationContext
PlanningTime managementFocus
LeanProblem solvingCoachingOperations
PlanningTime managementProductivityOperations
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