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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for Solution Interview
Product Discovery
Solution Interview
Paper illustration for Wizard of Oz Test
Product Discovery
Wizard of Oz Test
Paper illustration for Problem Interview
Product Discovery
Problem Interview
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a solution idea is already on the table, it checks how it is understood and evaluated. It looks for resonance, objections, and missing fit early in the conversation.When a new experience would still be too expensive to automate for real, it simulates the outcome behind the scenes. It checks user reaction and value before the technology disappears.When the picture of the problem still needs to become solid, it asks about real situations and consequences. It separates genuine suffering from mere interest in a solution.
Complexitydifferent
MediumMediumHighMedium
Timedifferent
1-3 Wochen30-60 min je Interview2-10 Tage30-60 min je Interview
Participantsdifferent
4-12 Beobachtungen5-10 Interviews5-20 Nutzer5-12 Interviews
Formatsame
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsSolution Feedback, Objection List, Validation NotesPrototype Learnings, Manual Effort Notes, Risk ListProblem Evidence, Risk Notes, Customer Segments
Tagsno overlap
UX researchObservationContext
ValidationInterviewsPrototype
PrototypeValidationMVP
DiscoveryInterviewsValidation
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