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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Stakeholder Mapping
Facilitation
Stakeholder Mapping
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When an initiative depends on many people, interests, and power dynamics, Stakeholder Mapping systematically orders the environment. It shows who influences, who is affected, and where relationship management or safeguarding matters first.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumHighLowMedium
Timedifferent
1-3 Wochen0.5-2 Tage60–90 min1-2 h
Participantsdifferent
4-12 Beobachtungen4-122-84-12
Formatdifferent
Workshop + asyncWorkshopWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsScenario Set, Strategic Implications, Robust OptionsStakeholder Map, Engagement Plan, Risk NotesAlignment Map, Open Issues, Decision Questions
Tagsno overlap
UX researchObservationContext
StrategyUncertaintyPlanning
StakeholdersAlignmentFacilitationChange
AlignmentStakeholdersStrategyFacilitation
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