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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Paper illustration of a branching impact map with a Why goal at the root, actor circles, How behavior changes and What options.
Product Strategy
Impact Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When a goal needs to be connected to several possible paths, it shows chains of impact instead of feature lists. It connects business goal, behavior change, and measures.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen0.5-2 Tage1-3 h45-90 min
Participantsdifferent
4-12 Beobachtungen4-123-103-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsScenario Set, Strategic Implications, Robust OptionsDomain Context Map, Boundary Notes, Ownership MapImpact Map, Outcome Hypotheses, Delivery Options
Tagsno overlap
UX researchObservationContext
StrategyUncertaintyPlanning
Domain-Driven DesignContextBoundaries
OutcomesStrategyBehaviorPlanning
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