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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Gap Analysis method illustration showing its working structure
Business Strategy
GAP Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.GAP Analysis compares the current state with a target picture and makes the distance manageable. It becomes useful when, ahead of new initiatives, it must become clear which capabilities, processes, or resources are missing.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen0.5-2 Tage1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen4-123-102-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsScenario Set, Strategic Implications, Robust OptionsDomain Context Map, Boundary Notes, Ownership MapGap Matrix, Action Plan, Risk Notes
Tagsno overlap
UX researchObservationContext
StrategyUncertaintyPlanning
Domain-Driven DesignContextBoundaries
StrategyAnalysisPlanning
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