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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Scenario Planning method illustration showing its working structure
Business Strategy
Scenario Planning
Paper illustration for Diary Study.
UX Research
Diary Study
Paper illustration for Alignment Mapping.
Facilitation
Alignment Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.Scenario Planning opens the view to several plausible futures instead of a single forecast. The method protects strategies from depending on too narrow an expected path.When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory.When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen0.5-2 Tage1-4 Wochen1-2 h
Participantsdifferent
4-12 Beobachtungen4-125-204-12
Formatdifferent
Workshop + asyncWorkshopAsyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsScenario Set, Strategic Implications, Robust OptionsDiary Entries, Longitudinal Patterns, Experience TimelineAlignment Map, Open Issues, Decision Questions
Tagsno overlap
UX researchObservationContext
StrategyUncertaintyPlanning
UX researchTrackingBehavior
AlignmentStakeholdersStrategyFacilitation
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