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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Agile ROAM Board | ![]() UX Research Diary Study | ![]() Facilitation Alignment Mapping |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When several people work toward one goal but hold different mental maps, Alignment Mapping makes the discrepancies visible. It arranges goals, assumptions, and priorities so shared direction becomes verifiable. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 1-3 Wochen | 20-40 min initial, dann laufend | 1-4 Wochen | 1-2 h |
Participantsdifferent | 4-12 Beobachtungen | 3-15 | 5-20 | 4-12 |
Formatdifferent | Workshop + async | Workshop + async | Async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | ROAM Board, Owner List | Diary Entries, Longitudinal Patterns, Experience Timeline | Alignment Map, Open Issues, Decision Questions |
Tagsno overlap | UX researchObservationContext | RiskAgileTrackingAlignment | UX researchTrackingBehavior | AlignmentStakeholdersStrategyFacilitation |



