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| Criterion |  UX Research Contextual Inquiry |  Agile ROAM Board |  Knowledge Modeling Concept Mapping |  Knowledge Modeling Knowledge Mapping |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly. | Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable. |
Complexitydifferent | Medium | Low | Medium | Medium |
Timedifferent | 1-3 Wochen | 20-40 min initial, dann laufend | 1-2 h | 1-3 h |
Participantsdifferent | 4-12 Beobachtungen | 3-15 | 1-8 | 3-12 |
Formatdifferent | Workshop + async | Workshop + async | Workshop + async | Workshop |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | ROAM Board, Owner List | Concept Map, Relationship Labels, Knowledge Gaps | Knowledge Map, Critical Knowledge Areas, Transfer Plan |
Tagsno overlap | UX researchObservationContext | RiskAgileTrackingAlignment | KnowledgeConceptsMappingSensemaking | KnowledgeMappingRisk |