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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Red Teaming method illustration showing its working structure
Decision Making
Red Teaming
Paper illustration for Knowledge Mapping.
Knowledge Modeling
Knowledge Mapping
Paper illustration of a Concept Map with concepts and labelled links
Knowledge Modeling
Concept Mapping
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For strategic decisions with high reach, agreement and gut feeling are often not enough. Red teaming brings deliberate opposition into the situation and tests where a plan breaks under real counterarguments.Knowledge Mapping makes knowledge, gaps, and transfer paths visible across a field. It fits when expertise should not just exist but also be findable and transferable.Concept Mapping arranges terms and relationships in a network that makes subject-matter connections tangible. It fits when a topic needs to be understood structurally rather than linearly.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 Wochen1-4 h1-3 h1-2 h
Participantsdifferent
4-12 Beobachtungen3-83-121-8
Formatdifferent
Workshop + asyncWorkshopWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsChallenge Findings, Risk Register, Mitigation PlanKnowledge Map, Critical Knowledge Areas, Transfer PlanConcept Map, Relationship Labels, Knowledge Gaps
Tagsno overlap
UX researchObservationContext
RiskDecisionSensemaking
KnowledgeMappingRisk
KnowledgeConceptsMappingSensemaking
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