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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Delivery RAID Log | ![]() Agile ROAM Board | ![]() Decision Making DACI |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. | In cross-functional decisions, responsibilities quickly blur between approval, influence, and execution. DACI arranges these roles so decision pressure, contribution, and information stay cleanly separated. |
Complexitydifferent | Medium | Low | Low | Low |
Timedifferent | 1-3 Wochen | 30 min Setup, dann laufend | 20-40 min initial, dann laufend | 30-60 min |
Participantsdifferent | 4-12 Beobachtungen | 1-3 maintaining, briefing for everyone | 3-15 | 2-10 |
Formatdifferent | Workshop + async | Async | Workshop + async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | RAID Log, Status Report Source | ROAM Board, Owner List | DACI Matrix, Decision Owner, Decision Log |
Tagsno overlap | UX researchObservationContext | RiskTrackingStakeholdersGovernance | RiskAgileTrackingAlignment | DecisionRolesGovernanceAlignment |



