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| Criterion | ![]() UX Research Contextual Inquiry | ![]() Delivery RAID Log | ![]() UX Research Diary Study | ![]() Agile ROAM Board |
|---|---|---|---|---|
Purposedifferent | When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise. | Helps clarify scope, sequence, and delivery flow in concrete terms. It makes work, boundaries, and order steerable. The result is captured as a RAID Log and a source for status reporting. | When experiences build up over days or weeks and a single session cannot capture them, Diary Study records the course of everyday life. Recurring triggers, moods, and habits become visible this way, beyond the sharpness of memory. | When work needs to move between different states or columns, it makes that movement and its handoffs legible. It sorts work by value, risk, and delivery ability. The result is captured as a ROAM Board and an Owner List. |
Complexitydifferent | Medium | Low | Medium | Low |
Timedifferent | 1-3 Wochen | 30 min Setup, dann laufend | 1-4 Wochen | 20-40 min initial, dann laufend |
Participantsdifferent | 4-12 Beobachtungen | 1-3 maintaining, briefing for everyone | 5-20 | 3-15 |
Formatdifferent | Workshop + async | Async | Async | Workshop + async |
Outputdifferent | Field Notes, Workflow Insights, Pain Points | RAID Log, Status Report Source | Diary Entries, Longitudinal Patterns, Experience Timeline | ROAM Board, Owner List |
Tagsno overlap | UX researchObservationContext | RiskTrackingStakeholdersGovernance | UX researchTrackingBehavior | RiskAgileTrackingAlignment |



