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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
A hypothetical failure makes concrete risks, signals, and fitting mitigations visible.
Decision Making
Pre-Mortem
Paper illustration for Smoke Test.
Product Discovery
Smoke Test
A/B Testing workspace showing the question, observations, and next decision.
Growth
A/B Testing
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.In early initiatives with many uncertainties, planning quickly turns too optimistic. A pre-mortem makes the expected failure visible in advance and sharpens the view of causes, gaps, and countermeasures.When demand only needs to be roughly verified, it tests interest with minimal effort. It measures whether people would take a next step at all.When two variants compete, discussions quickly decide by taste rather than effect. A/B Testing checks behavior under controlled conditions and separates real improvement from chance or expectation effects.
Complexitydifferent
MediumLowLowHigh
Timedifferent
1-3 Wochen20–45 min1-5 Tage1-4 Wochen
Participantsdifferent
4-12 BeobachtungenSmall cross-functional groupNutzertraffic1-6
Formatdifferent
Workshop + asyncWorkshopAsyncAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsRisk list, Mitigation plan, Assumption logInterest Metrics, Conversion Signal, Learning NoteExperiment results, Decision log, Learning summary
Tagsno overlap
UX researchObservationContext
RiskDecisionFailurePlanning
ValidationExperimentsDemandGrowth
ExperimentsGrowthAnalyticsValidation
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