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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of a six-field PESTLE grid
Business Strategy
PESTLE Analysis
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Paper illustration of a SWOT matrix with four separated quadrants and marked strategic options.
Business Strategy
SWOT Analysis
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.PESTLE Analysis makes political, economic, social, technological, legal, and environmental influences visible. The environment of an initiative is thereby read systematically instead of through isolated trends.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.SWOT Analysis arranges strengths, weaknesses, opportunities, and threats into a compact picture of the situation. It keeps internal capabilities and external influences separate before strategic options emerge from them.
Complexitydifferent
MediumMediumMediumLow
Timedifferent
1-3 Wochen1-3 h1-3 h30-60 min
Participantsdifferent
4-12 Beobachtungen2-102-83-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsPESTLE Map, External Risks, Strategic QuestionsContext Map, Integration Patterns, Boundary NotesSWOT matrix, Strategic options, Action list
Tagsno overlap
UX researchObservationContext
StrategyMarketAnalysis
Domain-Driven DesignBoundariesStrategy
StrategyAnalysisMarketPositioning
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