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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for PDCA Cycle.
Operations
PDCA Cycle
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Context Map workspace showing the question, observations, and next decision.
Domain Modeling
Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For an improvement that still has to prove itself in everyday work, the method runs it through small learning loops. It connects planning, checking, and standardization into a repeatable learning mode.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.When several contexts need to talk to each other, it makes their relationships and dependencies legible. It helps sort integration pressure and responsibilities across system boundaries.
Complexitydifferent
MediumLowMediumMedium
Timedifferent
1-3 Wochen1 h bis mehrere Wochen1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen1-83-102-8
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsPDCA Log, Experiment Plan, Learning Outcome, Standard ChangeDomain Context Map, Boundary Notes, Ownership MapContext Map, Integration Patterns, Boundary Notes
Tagsno overlap
UX researchObservationContext
Continuous improvementLeanExperiments
Domain-Driven DesignContextBoundaries
Domain-Driven DesignBoundariesStrategy
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