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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
MediumMediumHighHigh
Timedifferent
1-3 Wochen15-60 min je ZyklusHalf day1-4 Wochen
Participantsdifferent
4-12 Beobachtungen1-83-126-30 Experten
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsSituation Assessment, Decision Loop, Action UpdatesLeverage Map, Action StrategyExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
UX researchObservationContext
DecisionChangeLearningStrategy
Systems thinkingChangeStrategy
ForecastingExpertsDecisionStrategy
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