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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper illustration of DIBB with its method-specific working model.
Product Strategy
DIBB
Paper illustration of Leverage Points with its method-specific working model.
Systems Thinking
Leverage Points
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.DIBB helps clarify target groups, value, goals, and priorities by making the logic behind a decision explicit. It captures results as a DIBB document, belief list, bet list, and learning report.Leverage Points show exactly where interventions in a system produce a disproportionate effect. It draws relationships, patterns, and feedback loops. The result is captured as a leverage map and action strategy.
Complexitydifferent
MediumMediumLowHigh
Timedifferent
1-3 Wochen15-60 min je Zyklus1-2 hHalf day
Participantsdifferent
4-12 Beobachtungen1-82-83-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsSituation Assessment, Decision Loop, Action UpdatesDIBB document, Belief list, Bet list, Learning reportLeverage Map, Action Strategy
Tagsno overlap
UX researchObservationContext
DecisionChangeLearningStrategy
StrategyDecisionAssumptionsHypothesis
Systems thinkingChangeStrategy
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