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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration for OODA Loop.
Decision Making
OODA Loop
Paper illustration for Cynefin Workshop.
Decision Making
Cynefin Workshop
Anonymous individual judgments pass through feedback loops to form a distribution.
Decision Making
Delphi Method
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.In dynamic situations, decisions become outdated faster than they can be prepared. The OODA Loop holds observing, orienting, deciding, and acting together as a recurring rhythm so reaction does not slide into inertia.When problems are unclear, chaotic, or only seemingly familiar, standard recipes fall short. A Cynefin Workshop sorts situations by the nature of their problem and connects them with matching action logic.When knowledge is distributed and direct dominance should be avoided, groups quickly fall under the sway of their opinion leaders. The Delphi Method gathers assessments iteratively and gradually brings expert judgments closer together.
Complexitydifferent
MediumMediumMediumHigh
Timedifferent
1-3 Wochen15-60 min je Zyklus60-180 min1-4 Wochen
Participantsdifferent
4-12 Beobachtungen1-84-206-30 Experten
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopAsync
Outputdifferent
Field Notes, Workflow Insights, Pain PointsSituation Assessment, Decision Loop, Action UpdatesCynefin Map, Domain-specific Actions, Sensemaking NotesExpert Forecast, Consensus Range, Assumption Notes
Tagsno overlap
UX researchObservationContext
DecisionChangeLearningStrategy
ComplexitySensemakingDecision
ForecastingExpertsDecisionStrategy
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