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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper illustration of MORT Analysis with its method-specific working model.
Operations
MORT Analysis
A paper-based illustration representing Bounded Context Canvas with its core stages and visible working result.
Domain Modeling
Bounded Context Canvas
Paper illustration for Domain Context Map
Domain Modeling
Domain Context Map
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.For a safety-relevant event or a system with high protection requirements, the method examines where controls failed. It exposes both technical and organizational gaps.When a business context is still loosely outlined, it shapes language, responsibility, and integration space. It clarifies what belongs together and where a boundary needs to hold.When a domain model and its associated contexts need to be thought through together, it creates a shared overview. It connects the business view and organizational boundary into a readable whole.
Complexitydifferent
MediumHighMediumMedium
Timedifferent
1-3 WochenMehrere Tage bis Wochen1-3 h1-3 h
Participantsdifferent
4-12 Beobachtungen2-63-83-10
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshop + asyncWorkshop
Outputdifferent
Field Notes, Workflow Insights, Pain PointsMORT Worksheets, Findings per Branch, Corrective Actions, Systemic RecommendationsContext Canvas, Glossary, Integration NotesDomain Context Map, Boundary Notes, Ownership Map
Tagsno overlap
UX researchObservationContext
Root causeSafetySystemicIncident
Domain-Driven DesignBoundariesModeling
Domain-Driven DesignContextBoundaries
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