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Criterion
Paper illustration for Contextual Inquiry.
UX Research
Contextual Inquiry
Paper mind map with a central course onboarding question, colored main branches, keywords and cross-links.
Facilitation
Mind Mapping
Paper illustration of Specification by Example with a method-specific labelled workspace.
Agile
Specification by Example
Paper illustration of several people silently writing ideas and passing sheets around with arrows.
Innovation
Brainwriting
Purposedifferent
When work processes are known only from accounts and the real context stays hidden, Contextual Inquiry makes behavior at the workplace visible. Observation and follow-up questions together show how people actually work, get interrupted, and improvise.When a topic is still unclear and too many thoughts surface at once, Mind Mapping creates an open surface for ordering them. It makes connections, subtopics, and starting points visible without fixing them too early.When business rules need to become precise, it ties language, example, and test together. It sorts work by value, risk, and delivery ability. The result is captured as an Example Table and Acceptance Tests.When loud voices or hierarchy distort the idea search, the method creates a quiet entry into joint development. It gives everyone thinking space and gathers contributions without social brakes, making diversity more visible and easier to build on.
Complexitydifferent
MediumLowMediumLow
Timedifferent
1-3 Wochen15-45 min60-90 min pro Feature15-30 min
Participantsdifferent
4-12 Beobachtungen1-103-63-12
Formatdifferent
Workshop + asyncWorkshop + asyncWorkshopWorkshop + async
Outputdifferent
Field Notes, Workflow Insights, Pain PointsMind Map, Topic Clusters, Open QuestionsExample Table, Acceptance TestsIdea sheets, Expanded concepts, Prioritized list
Tagsno overlap
UX researchObservationContext
BrainstormingIdeasMappingStructureFacilitation
AgileRequirementsExamplesBehavior-Driven Development
BrainstormingCollaborationInclusionIdeas
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